Setting Up Your Account

Supported Systems

To access your CareLink account, you need:

  • Access to a personal computer running Windows® 2000, XP, Vista or 7 or a Mac® computer running 10.5 or 10.6 operating system

  • A reliable Internet connection

  • Microsoft® Internet Explorer® version 5.5 (SP2) or higher or Safari® internet browser version 4 or 5

  • Sun Microsystems Java™ Plug-in enabled on Windows operating systems

  • Adobe® Reader™ version 5.0 or higher

  • A connectivity device, such as a CareLink® USB device (Do not insert the USB device into your computer until prompted)

Supported Devices

CareLink Personal can be used with a variety of insulin pump and blood glucose meters.

Note

If you have a third-party standard blood glucose (BG) meter you wish to upload into CareLink Personal, you need to use the cable provided by that meter company to connect to your computer. Be aware you will have to upload your BG blood glucose meter and your insulin pump in two separate upload sessions.

Warning

Uploading non-linked meters in addition to your insulin pump may cause you to have duplicate blood glucose (BG) data.

  1. Visit the CareLink website, and from the Welcome screen click the Sign Up Now button. Then the country and language you prefer.

  2. In order to accept the terms of agreement, ensure that all 3 boxes are checked and click the Accept button.

  3. Create a new username and password. Even if you already have a Medtronic online account, a unique login will need to be created for CareLink. The password can be any combination of letters or numbers from 4 to 20 characters. Be aware passwords are case-sensitive. Once you complete the required fields, click the Submit button.


Windows, XP, Vista, Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. Adobe is a registered trademark and Reader is a trademark of Adobe Systems Inc. Mac and Safari are registered trademarks of Apple Inc.

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